Topic of Research Seminar: Technology Adoption in Islamabad Police

Abstract: Police reforms have been a contentious issue in Pakistan, where a series of efforts to transform the image of the police have not yielded the desired results. In this regard, a new effort is underway in the Islamabad Police, with core and non-core policing tasks being separated and management information systems being implemented. The purpose of this research is to identify the challenges that the Islamabad Police face in implementing these changes with their current skill set. Moreover, the study also analyzes public feedback regarding the quality of service delivery with the help of the aforementioned systems. In-depth interviews have been conducted with members of the general public and officials, including front desk operators and senior officers. Analysis has been carried out by recruiting the reflexive thematic analysis. Different themes about the MIS have been identified through the reflexive thematic analysis; so far, these pertain to infrastructure support, personnel support, software support, and perceived differences between the conventional and MIS-based systems.

Subject Field of Topic: Public Economics

Name of Speaker: Dr. Verda Salman & Dr. Ayesha Nazuk

Professorial Rank of Speaker: Associate Professors

University Email of Speaker: [email protected], [email protected]

Affiliation of Speaker: NUST School of Social Sciences and Humanities (NUST-S3H)

Date and Venue: May 25, 2023, at 1100-1200 hrs, Conference Room, School of Social Sciences and Humanities (S3H), NUST Islamabad Campus